This Privacy Policy explains what personal information bitpkr collects from you, how we use it, who we share it with, and what rights you have over your own data. We've written it in plain English so it's actually useful — not just a wall of legal text you scroll past.
Before you read the full policy, here's what matters most.
bitpkr does not sell, rent or trade your personal information to advertisers, data brokers or any third party for commercial purposes. Your details stay within the bitpkr ecosystem and are shared only where necessary to operate the platform — payments, game providers, fraud prevention.
Every interaction between your device and the bitpkr platform — login, deposit, bet placement, withdrawal — is protected by SSL/TLS encryption. Data in transit cannot be intercepted by a third party on the same network. Player data at rest is stored in encrypted form on secured servers.
bitpkr players have the right to request a copy of all personal data held on their account, ask for corrections, request deletion (subject to legal retention requirements) and opt out of non-essential communications. These requests can be made by contacting bitpkr support at any time.
bitpkr does not store full payment account numbers or card details on its own servers. Payment data is processed directly by our licensed payment processors — Easypaisa, JazzCash, NayaPay, SadaPay and card payment gateways — who handle your financial data under their own security and compliance standards.
bitpkr may send promotional communications about bonuses, offers and platform updates via SMS or email. You can opt out of marketing messages at any time through your account settings or by contacting support. Opting out of marketing does not affect transactional messages about your account or bets.
bitpkr retains your personal data only for as long as necessary to provide the service and meet legal obligations. Account data is retained for a minimum of five years after account closure to comply with anti-money laundering requirements. After this period, data is securely deleted or anonymised.
This Privacy Policy is issued by bitpkr ("bitpkr", "we", "our" or "us"), the operator of the online betting and casino platform available at https://bitpkr.click. bitpkr operates as a data controller in respect of the personal information you provide when using our Platform.
This policy applies to all registered players, prospective players who visit the Platform without registering, and anyone who contacts bitpkr through our support channels. It covers all personal data processing carried out in connection with the bitpkr Platform, regardless of the device or method of access.
By registering on bitpkr or continuing to use the Platform after this policy has been updated, you acknowledge that you have read and understood how we handle your personal data. If you do not agree, please do not use the Platform.
The personal data bitpkr collects depends on how you interact with the platform. The categories of data we may hold are set out in the table below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, copies of identity documents | Registration and verification |
| Contact Data | Mobile number, email address, city/province of residence | Registration and account updates |
| Financial Data | Payment method used, deposit/withdrawal amounts, transaction IDs | Every deposit and withdrawal |
| Platform Activity | Bets placed, games played, bet amounts, winnings, session times | Ongoing platform use |
| Device & Technical Data | IP address, device type, browser type, operating system, screen resolution | Every platform visit |
| Communication Data | Support chat transcripts, emails, SMS responses | Support interactions |
| Preference Data | Favourite sports, preferred games, language settings, notification preferences | Account settings and behaviour |
bitpkr does not knowingly collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information or biometric data, unless specifically required by law or regulation (for example, as part of a formal identity verification procedure).
The majority of personal data bitpkr holds is provided directly by you: when you register an account, verify your identity, make a deposit or withdrawal, contact support, respond to a survey or update your account settings. You choose what to share, though some information is required to use the Platform.
When you visit or use the bitpkr Platform, we automatically collect technical data about your device and session — including IP address, browser type, pages visited and actions taken. This data is collected through server logs, cookies and similar tracking technologies described in Section 10.
When you make a deposit or withdrawal through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, our payment processors pass confirmation data back to bitpkr — such as whether the transaction was successful and the reference number. bitpkr does not receive your full account or card number from payment processors.
Where bitpkr uses a third-party identity verification service to confirm your CNIC or other identity document, that service may share verification results with bitpkr. The underlying document data is processed by the verification provider under its own privacy terms.
bitpkr uses your personal data only for legitimate purposes connected to operating the Platform and serving you as a player. The specific purposes are:
bitpkr does not use your personal data for automated decision-making that produces legal or similarly significant effects, except as required to screen transactions for fraud or to apply responsible gaming limits you have set yourself.
Each use of your personal data is grounded in one of the following legal bases:
bitpkr does not keep your personal data indefinitely. Retention periods are determined by the purpose for which the data was collected and by applicable legal requirements.
After the applicable retention period expires, bitpkr will either securely delete your personal data or irreversibly anonymise it so that it can no longer be associated with you.
bitpkr takes the security of your personal data seriously. The technical and organisational measures we have in place include:
No method of data transmission or storage is 100% secure. While bitpkr employs industry-standard security measures, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, bitpkr will notify affected players as quickly as possible.
As a bitpkr player, you have the following rights in respect of your personal data. To exercise any of these rights, contact bitpkr support via live chat or email at support@bitpkr.click.
You can request a copy of all personal data bitpkr holds about you. We will respond within a reasonable period and provide the data in a structured, readable format.
If any personal data bitpkr holds about you is inaccurate or incomplete, you can ask us to correct it. Some fields can be updated directly through your account settings; others require you to contact support.
You can request deletion of your personal data. This right is not absolute — bitpkr is required by law to retain certain records (such as transaction data) for a minimum period even after account closure. We will delete everything we are not legally required to keep.
In certain circumstances, you can ask bitpkr to pause the processing of your data — for example, if you have questioned the accuracy of data we hold and we are in the process of verifying it.
Where processing is based on your consent or on a contract with you, you can request that bitpkr provide your data in a machine-readable format so you can transfer it to another service if you choose.
You can opt out of marketing communications at any time by updating your notification preferences in account settings or by emailing support. Opting out of marketing does not affect account-related transactional messages such as deposit confirmations or withdrawal notifications.
bitpkr uses cookies and similar technologies on the Platform. Cookies are small files stored on your device that help the Platform function correctly and allow us to understand how players use it.
bitpkr does not use cookies to serve third-party advertising or to track your activity on other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies will impair your ability to use the Platform.
bitpkr is strictly for users aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. If bitpkr becomes aware that personal data has been collected from a minor, the account will be closed immediately, funds will be returned to the depositing payment account, and the data will be deleted as quickly as legally possible.
If you believe a minor has registered an account on bitpkr, please contact support at support@bitpkr.click immediately.
bitpkr may update this Privacy Policy from time to time to reflect changes in the law, the way we operate the Platform or the data we collect. When we make material changes, we will notify registered players by displaying a notice on the Platform or by sending a message to your registered email address or mobile number.
The "Last updated" date at the top of this page shows when the most recent revision was published. We recommend reviewing this policy periodically. Continuing to use the bitpkr Platform after an updated policy has been published constitutes your acceptance of the updated terms.
If you have questions about this Privacy Policy, want to exercise a data right, need to report a potential data breach, or want to lodge a complaint about how bitpkr handles your personal data, please get in touch:
bitpkr takes privacy complaints seriously and will respond to your query as quickly as possible. For data rights requests, we aim to respond within 30 days. Complex requests may take longer, in which case we will keep you updated on progress.
If you are not satisfied with our response to a privacy complaint, you may have the right to refer the matter to a relevant data protection authority in your jurisdiction.
bitpkr is built on transparency. Your data is yours. We collect what we need to run the platform, protect it properly, and never sell it to anyone. If you have any questions before you register, our support team is available around the clock in English and Urdu.